Oasis At Lake Wales Visitation Policy
The Visitation Policy is designed to promote resident, visitor, and employee safety and
compliance with applicable laws and regulations. The community does not restrict
visitation. As per Florida Statute 408.823, the Executive Director is responsible for ensuring
that staff adhere to the policies and procedures.
Visitors are not required to submit proof of any vaccination or immunization. Consensual
physical contact is allowed between a resident and a visitor.
The Visitation Policy is designed to promote resident, visitor, and employee safety and
compliance with applicable laws and regulations. The community does not restrict
visitation.
As per Florida Statute 408.823, the Executive Director is responsible for ensuring that staff
adhere to the policies and procedures.
General Guidelines
1. If the individual is a first-time visitor, offer them the Infection Control Training and
Education.
2. Screening Process/personal protective equipment, and infection control protocols.
o Ensure hand sanitizer is available for staff, visitors, and residents throughout
the community.
o Screenings are no longer required for entrance to the community.
o Face mask use for residents and visitors is optional, regardless of
vaccination or immunization status, unless the resident or visitor is ill or
symptomatic.
o All visitors must immediately inform the community if they develop
symptoms or test positive for any infectious disease or virus within 7 days of
their visit to the community.
o If the individual’s loved one is in Isolation, they are required to wear a N-
95mask, gown, and face shield. An N95 mask may be offered upon request.
o Provide the individual with any personal protective equipment (PPE) needed
prior to permitting entry.
o If their loved one is in quarantine, the individual is required to wear a N-
95mask.
o If they do not have one, provide them with one prior to permitting entry.
o Hand hygiene should be performed by the resident and the visitors before
and after contact.
Visits for residents who share a room should ideally not be conducted in the resident’s
room. If in-room visitation must occur (e.g., the resident is unable to leave the room), an
unvaccinated roommate should not be present during the visit. If neither resident is able to
leave the room, communities should attempt to enable in-room visitation while
maintaining recommended infection prevention and control.
3. Residents can visit with an yperson of his or her choice, at anytime between the
hours of 9:00 a.m. and 9:00 p.m. at a minimum.
4. There is no limit on the number of visitors allowed per visit.
5. The Executive Director is responsible for ensuring that staff adhere to the policies
and procedures of the visitation policy.
6. Visitors are not required to submit proof of any vaccination or immunization.
7. Consensual physical contact between a resident and the visitor is allowed.
Essential Caregivers
A resident or their responsible party may designate anyone they choose as an Essential
Caregiver. There are no limits on the number of identified Essential Caregivers per resident.
Special Circumstances
In the event a State Agency might require restriction, the Essential Caregiver will be allowed
in all the following circumstances, unless the resident objects:
• End-of-life situations
• A resident who was living with family before moving into the community is struggling
with the change in environment and lack of in-person family support.
• The resident is making one or more major medical decisions.
• A resident is experiencing emotional distress.
• A resident is grieving the loss of a friend or family member who recently died.
• A resident needs cueing or encouragement to eat or drink which was previously
provided by a family member or caregiver.
• A resident, client, or patient who used to talk and interact with others is seldom
speaking. During these times, visits must be conducted in the resident’s room. For
more information about visiting Florida communities generally, please visit
ahca.myflorida.com/visitation/. If you believe that you or your loved one’s rights are
being violated, please contact AHCA by calling the toll-free Complaint & Information
Call Center at 1 (888) 419-3456, or by completing an online complaint form at:
https://ahca.myflorida.com/.
Community Access Procedure
o Upon arrival check in at the front desk.
o Sign in and out on the Visitor Log.
Visitors will be instructed and given the Visitation/Infection control guidelines. Visitor
Education
Standard Precautions
• Every visit shall require the visitor to sign in and out in the visitor log
• Regular hand washing will be adhered to before, during and after the visit
• Standard Precautions eliminates the need to routinely place residents in private
rooms for infection control purposes. Hand-washing for Visitors
Hand-washing facilities will always be available for use by visitors.
Alcohol-based gels will be available to all visitors. Hand washing and cleansing with an
alcohol-based sanitizer are acceptable methods for hand hygiene. Hand washing with soap
and warm water should be performed to remove dirt, blood, and body fluids.
Visitors will clean their hands before and after visit, and as needed during the visit.
Proper Hand-washing Technique:
o Remove all jewelry, including rings.
o Run the faucet so that the water is lukewarm and wet the hands.
o Use a small amount of liquid soap to cover the hands and wrists. Soap the
forearms, if necessary, to cleanse beyond the area of contamination.
o Use friction. Rub one hand upon the other, and interlace the fingers of both
hands, using a back-and- forth motion for at least 20 seconds.
o Rinse your hands and wrists under running water. Always hold the hands so
that they are lower than the elbows to allow water to flow from the fingertips.
o Dry your hands with a clean paper towel.
o Use a paper towel to turn off the water faucet. Visitors will be required to
practice hand hygiene before, during, and after visits. All visitors shall be
required to support Universal Source Control.
Source control refers to use of well-fitting cloth masks, face masks, or respirators to cover
a person’s mouth and nose to prevent spread of respiratory secretions when they are
breathing, talking, sneezing, or coughing. In addition to supplying source control, these
devices also offer varying levels of protection for the wearer against exposure to infectious
droplets and particles produced by infected people. Ensuring a proper fit is important to
optimize both the source control and protection offered. Because of the potential for
asymptomatic and pre-symptomatic transmission, source control measures are
recommended for everyone in a healthcare community, visitors should wear their own well-
fitting form of source control upon arrival to and throughout their stay in the community. If
they do not bring their own, they should be offered an option that is equivalent to what is
recommended for people in the community.
In the event of a viral outbreak the visitor will be subject to the appropriate PPE as required
to mitigate and prevent spread of the virus. Community staff will instruct on the proper PPE
for the individual situation.
When visiting a resident that is quarantined due to an active contagion period the visitor
will be required to wear full PPE. Community staff will instruct on proper donning and
doffing of the PPE.
The PPE recommended when caring for a resident with suspected or confirmed Infection
includes the following:
Respirator
Put on an N95 respirator (or equivalent or higher-level respirator) before entry into the
resident room or care area, if not already wearing one as part of extended use strategies to
optimize PPE supply. Other respirators include other disposable filtering face piece
respirators, powered air purifying respirators (PAPRs), or elastomeric respirators.
N95 respirators or respirators that offer a higher level of protection should be used when
performing or present for an aerosol generating procedure. See appendix for respirator
definition.
Disposable respirators should be removed and discarded after exiting the resident’s room
or care area and closing the door unless implementing extended use or reuse. Perform
hand hygiene after removing the respirator or face mask.
If reusable respirators (e.g., powered air-purifying respirators [PAPRs] or elastomeric
respirators) are used, they should also be removed after exiting the resident’s room or care
area. They must be cleaned and disinfected according to manufacturer’s reprocessing
instructions prior to re-use.
Eye Protection
• Put on eye protection (i.e., goggles or a face shield that covers the front and sides of
the face) upon entry to the resident room or care area.
• Protective eyewear (e.g., safety glasses, trauma glasses) with gaps between glasses
and the face do not protect eyes from all splashes and sprays.
• Ensure that eye protection is compatible with the respirator so there is not
interference with proper positioning of the eye protection or with the fit or seal of the
respirator.
• Remove eye protection after leaving the resident room or care area, unless
implemented extended use.
• Reusable eye protection (e.g., goggles) must be cleaned and disinfected according
to manufacturer’s reprocessing instructions prior to re-use. Disposable eye
protection should be discarded after use unless following protocols for extended
use or reuse
• Put on clean, non-sterile gloves upon entry into the resident room or care area.
• Change gloves if they become torn or heavily contaminated.
• Remove and discard gloves before leaving the resident room or care area, and
immediately perform hand hygiene.
Put on a clean isolation gown upon entry into the resident room or area. Change the gown if
it becomes soiled. Remove and discard the gown in a dedicated container for waste or
linen before leaving the resident room or care area. Disposable gowns should be discarded
after use. Reusable (i.e., washable or cloth) gowns should be laundered after each use.
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